:root{--forest:#252d29;--forest2:#344238;--cream:#f5f1e8;--paper:#fdfbf7;--ink:#232c26;--muted:#767f77;--line:#e7e2d8;--rust:#a45b37;--rust2:#8e4828;--sage:#e8efe6;--green:#3d6d50;--warn:#a65931;--shadow:0 24px 70px rgba(23,33,26,.13);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Arial,sans-serif;color:var(--ink);background:var(--cream);font-synthesis:none}
*{box-sizing:border-box}body{margin:0;min-height:100vh}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.45;cursor:not-allowed}a{color:inherit}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #dba171;outline-offset:2px}.load-state{padding:20vh 20px;text-align:center;color:var(--muted)}
.page-header{height:88px;display:flex;align-items:center;justify-content:space-between;padding:0 max(5vw,32px);background:var(--paper);border-bottom:1px solid var(--line);gap:14px}.brand{display:flex;align-items:center;gap:15px;text-decoration:none}.logo-mark{width:48px;height:48px;border:1px solid #a1aaa1;border-radius:50%;display:grid;place-items:center;color:var(--forest);font-family:Georgia,serif;font-weight:bold;font-size:27px;letter-spacing:-3px}.brand-name{font-family:Georgia,"Times New Roman",serif;font-size:26px;letter-spacing:.045em;line-height:1}.brand-sub{font-size:9px;letter-spacing:.23em;text-transform:uppercase;margin-top:6px;color:var(--muted)}.header-right{display:flex;align-items:center;gap:23px}.header-right a,.text-btn{font-size:13px;font-weight:650;text-decoration:none;color:var(--forest);background:none;border:0}.header-right a:hover,.text-btn:hover{text-decoration:underline}.eyebrow{font-size:11px;letter-spacing:.19em;text-transform:uppercase;font-weight:750}.site-footer{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:24px max(5vw,32px);color:#777f77;font-size:12px;flex-wrap:wrap}
.customer-layout{display:grid;grid-template-columns:minmax(350px, .88fr) minmax(440px,1fr);max-width:1500px;margin:0 auto;min-height:calc(100vh - 150px);padding:42px 5vw 18px;gap:42px}.intro{background:var(--forest);color:#f7f3e8;border-radius:9px;position:relative;overflow:hidden;min-height:670px;padding:65px clamp(30px,4vw,65px) 35px;display:flex;flex-direction:column;justify-content:space-between}.intro:before{content:"";position:absolute;inset:0;pointer-events:none;background:radial-gradient(ellipse at 90% 92%,#6d79534f,transparent 55%),radial-gradient(ellipse at 0% 0%,#63726333,transparent 50%)}.intro>*{position:relative;z-index:1}.intro h1{font-family:Georgia,"Times New Roman",serif;font-size:clamp(48px,5.2vw,86px);line-height:1.03;letter-spacing:-.045em;font-weight:400;margin:23px 0 24px;max-width:570px}.intro h1 em{font-weight:400;color:#e1a778}.intro-description{font-size:16px;line-height:1.8;max-width:410px;color:#d7ded5}.intro-kicker{color:#e6b886}.intro-art{margin:50px -20px 45px;height:188px;position:relative}.intro-art svg{width:100%;height:100%}.intro-quote{border-top:1px solid #70807170;padding-top:24px;max-width:470px;font:italic 19px/1.5 Georgia,serif;color:#f4ede0}.intro-foot{display:flex;justify-content:space-between;margin-top:28px;color:#d0d9cb;font-size:10px;letter-spacing:.18em;text-transform:uppercase;gap:12px}
.form-panel{padding:18px 2px 0;display:flex;flex-direction:column}.form-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px;color:#646f63;gap:12px}.form-top .eyebrow{color:var(--rust)}.steps{display:flex;gap:8px;align-items:center;justify-content:space-between;margin-bottom:28px}.step-pill{display:flex;align-items:center;gap:9px;color:#8b9488;font-size:12px;white-space:nowrap}.step-dot{display:grid;place-items:center;border-radius:50%;width:28px;height:28px;border:1px solid #d4d8ce;font-weight:750;font-size:11px}.step-pill.active{color:var(--ink);font-weight:700}.step-pill.active .step-dot{background:var(--forest);color:white;border-color:var(--forest)}.step-pill.done .step-dot{background:var(--sage);border-color:var(--sage);color:var(--green)}.step-line{height:1px;background:#d8d9d0;flex:1;min-width:5px}.form-card{background:var(--paper);border:1px solid #ece5da;border-radius:10px;padding:clamp(25px,3.1vw,44px);box-shadow:var(--shadow);flex:1;display:flex;flex-direction:column;max-width:690px}.form-card h2{font-family:Georgia,serif;font-size:clamp(31px,3vw,42px);letter-spacing:-.03em;font-weight:500;margin:10px 0 8px}.lede{color:var(--muted);font-size:14px;line-height:1.65;margin:0 0 28px}.field{margin:0 0 22px}.field label,.field .field-label{display:block;font-size:13px;font-weight:720;margin-bottom:10px;color:#3d453f}.optional{font-size:11px;color:#a0a69e;font-weight:450;margin-left:5px}.field input:not([type=checkbox]),.field select,.field textarea{width:100%;padding:13px 14px;border-radius:6px;background:#fff;border:1px solid #d9ddd3;color:#29322b;font-size:14px;resize:vertical}.field textarea{min-height:102px;line-height:1.5}.field input::placeholder,.field textarea::placeholder{color:#a2aaa2}.field-row{display:grid;grid-template-columns:1fr 1fr;gap:15px}.rating-row{display:flex;gap:9px;margin:11px 0 5px}.rating-btn{width:48px;height:48px;background:#fbfaf5;border:1px solid #d9dcd3;border-radius:7px;color:var(--forest);font-weight:760;font-size:17px;transition:.15s}.rating-btn:hover{border-color:var(--rust)}.rating-btn.selected{background:var(--forest);color:white;border-color:var(--forest);box-shadow:0 4px 14px #252d292a}.rating-labels{display:flex;justify-content:space-between;max-width:276px;color:#879083;font-size:11px}.choice-row{display:flex;gap:9px;flex-wrap:wrap}.choice{padding:11px 15px;border-radius:6px;border:1px solid #dadbd2;background:white;color:#626b64;font-size:13px}.choice.selected{background:var(--sage);border-color:#87a58b;color:var(--forest);font-weight:700}.form-actions{margin-top:auto;display:flex;align-items:center;justify-content:space-between;gap:12px;padding-top:20px}.btn{border:0;border-radius:6px;background:var(--forest);color:white;font-size:13px;font-weight:750;padding:13px 21px;min-height:43px;display:inline-flex;align-items:center;justify-content:center;gap:9px}.btn:hover{background:#39483c}.btn.secondary{background:#f3f1e9;border:1px solid #d7dcd3;color:#303d33}.btn.accent{background:var(--rust)}.btn.accent:hover{background:var(--rust2)}.btn.small{font-size:12px;padding:8px 13px;min-height:33px}.fine{font-size:11px;line-height:1.65;color:#90968d}.form-error{color:#a43b29;background:#fff0e9;border:1px solid #f3c9ba;padding:12px;border-radius:7px;margin:12px 0;font-size:13px}.check-row{display:flex;align-items:flex-start;gap:10px;font-size:13px;line-height:1.5;margin-bottom:15px;color:#536058}.check-row input{accent-color:var(--forest);margin-top:3px}.reward-note{padding:18px;border:1px solid #e2dfd3;border-radius:8px;background:#f8f6ef;margin:6px 0 23px;font-size:13px;line-height:1.7;color:#525e54}.reward-note strong{color:var(--forest)}.success-icon{display:grid;place-items:center;font-size:28px;border-radius:50%;width:56px;height:56px;color:var(--green);background:var(--sage)}.coupon{border:1px dashed #b9956c;background:#faf5eb;padding:22px;border-radius:8px;margin:23px 0}.coupon .code{font:700 27px/1.2 ui-monospace,Consolas,monospace;letter-spacing:.13em;margin:8px 0;color:#8b4728}.coupon .coupon-name{font-family:Georgia,serif;font-size:21px;margin-bottom:5px}.muted{color:var(--muted)}
/* Owner workspace */
.owner-app{display:grid;grid-template-columns:232px minmax(0,1fr);min-height:100vh;background:#f5f6f3}.sidebar{background:#27332c;color:#d6dfd7;padding:31px 19px;display:flex;flex-direction:column;gap:30px;min-height:100vh}.sidebar .brand{color:white}.sidebar .logo-mark{border-color:#799582;color:#edf4ee}.sidebar .brand-name{font-size:21px}.sidebar .brand-sub{color:#b6c5b8}.side-label{font-size:10px;letter-spacing:.17em;color:#a0b0a1;text-transform:uppercase;margin:4px 10px 12px}.side-nav{display:flex;flex-direction:column;gap:5px}.nav-btn{width:100%;display:flex;align-items:center;gap:12px;text-align:left;color:#cfdbd0;background:transparent;border:1px solid transparent;padding:12px 13px;border-radius:8px;font-size:13px;font-weight:600}.nav-btn:hover{background:#3e4b41}.nav-btn.active{background:#e9ece5;color:#25352a}.nav-symbol{font-size:16px;width:20px;text-align:center}.sidebar-bottom{margin-top:auto;border-top:1px solid #526157;padding:22px 10px 0;font-size:12px}.workspace{padding:35px clamp(23px,3vw,50px) 55px;max-width:1520px;width:100%;margin:0 auto}.workspace-head{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;margin-bottom:30px;flex-wrap:wrap}.workspace-head h1{font:500 38px/1.1 Georgia,serif;letter-spacing:-.03em;margin:7px 0}.workspace-head p{font-size:13px;color:var(--muted);margin:0}.workspace-actions{display:flex;gap:9px;flex-wrap:wrap}.kpi-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:23px}.kpi{background:white;border:1px solid #e3e9e0;border-radius:9px;padding:22px 24px}.kpi-label{font-size:12px;color:#727e74;font-weight:650}.kpi-number{font:500 35px Georgia,serif;letter-spacing:-.02em;margin:8px 0 6px}.kpi-foot{font-size:11px;color:#859086}.dashboard-grid{display:grid;grid-template-columns:1.5fr 1fr;gap:20px}.panel{background:white;border:1px solid #e3e9e0;border-radius:9px;padding:24px;min-width:0}.panel h3{font-size:16px;margin:0 0 5px;font-weight:750}.panel-note{font-size:12px;color:var(--muted);margin:0 0 23px}.panel-head{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:5px}.stack{display:flex;flex-direction:column;gap:15px}.topic-bar{display:flex;align-items:center;gap:12px}.topic-text{width:140px;flex-shrink:0;font-size:12px;color:#535e54}.bar-bg{flex:1;height:9px;background:#eef1ea;border-radius:50px;overflow:hidden}.bar-fill{height:100%;background:#788d78;border-radius:50px}.topic-count{font-size:12px;color:#657067;min-width:24px;text-align:right}.list-table{border-collapse:collapse;width:100%;text-align:left;font-size:12px}.list-table th{color:#879287;font-size:10px;text-transform:uppercase;letter-spacing:.11em;font-weight:700;padding:12px 8px;border-bottom:1px solid #e7eae4}.list-table td{padding:14px 8px;border-bottom:1px solid #eef1ed;vertical-align:middle}.list-table tr:last-child td{border-bottom:0}.list-table tbody tr.clickable:hover{background:#f6f8f4;cursor:pointer}.badge{display:inline-flex;align-items:center;gap:5px;border-radius:30px;padding:5px 9px;font-size:10px;font-weight:700;background:#edf1eb;color:#5d755f;white-space:nowrap}.badge.negative,.badge.high,.badge.critical{background:#f7e8df;color:#a24f2b}.badge.mixed,.badge.medium,.badge.planned{background:#fff1d9;color:#89632c}.badge.positive,.badge.implemented,.badge.closed,.badge.redeemed{background:#e7f1e7;color:#47714e}.badge.neutral,.badge.new{background:#edf0ed;color:#68776b}.truncate{max-width:260px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.section-gap{margin-top:20px}.empty-state{text-align:center;padding:42px 20px;color:#879288;font-size:13px;line-height:1.7}.panel .empty-state{padding:30px}.subhead{font-size:14px;font-weight:750;margin:16px 0 12px}.filter-row{display:flex;gap:12px;margin-bottom:16px;align-items:center;flex-wrap:wrap}.filter-row input,.filter-row select{padding:10px 12px;border:1px solid #dae2d8;background:white;border-radius:6px;font-size:13px;min-width:150px}.page-login{background:var(--forest);min-height:100vh;display:grid;place-items:center;padding:25px}.login-card{background:var(--paper);border-radius:12px;padding:42px;max-width:440px;width:100%;box-shadow:var(--shadow)}.login-card h1{font:500 37px Georgia,serif;margin:28px 0 8px}.login-card .field{margin-bottom:17px}.login-card .btn{width:100%}.panel .field textarea{min-height:90px}.status-actions{display:flex;gap:9px;flex-wrap:wrap}.details-overlay{position:fixed;inset:0;z-index:10;background:#1a271a65;display:flex;justify-content:flex-end}.details-pane{width:min(560px,100vw);height:100vh;overflow:auto;background:var(--paper);padding:32px;box-shadow:-20px 0 60px #1a271a30}.details-head{display:flex;align-items:center;justify-content:space-between}.details-head h2{font:500 30px Georgia,serif;margin:5px 0}.close{background:none;border:0;font-size:28px;color:#8b938b}.detail-section{padding:18px 0;border-bottom:1px solid var(--line)}.detail-section h4{font-size:11px;letter-spacing:.1em;text-transform:uppercase;color:#8b968d;margin:0 0 10px}.detail-section p{font-size:14px;line-height:1.65;margin:7px 0}.details-meta{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.details-meta div{background:#f3f3ec;border-radius:5px;padding:11px}.details-meta strong{display:block;font-size:12px;margin-top:5px}.details-meta span{font-size:10px;color:#8c958c}.notice{padding:14px;background:#f6f5eb;border:1px solid #e7e0c8;border-radius:7px;font-size:12px;line-height:1.6;color:#666753}.privacy-page{max-width:720px;margin:65px auto;padding:0 22px 60px}.privacy-page h1{font:500 46px Georgia,serif}.privacy-page p{line-height:1.8;color:#59635a}.privacy-page h2{font-size:19px;margin-top:28px}.mini-status{padding:11px 13px;background:#e6f2e8;border-radius:7px;color:#476d4f;margin-bottom:15px;font-size:13px}
@media(max-width:1150px){.customer-layout{gap:20px;padding:25px 3vw;grid-template-columns:minmax(320px, .8fr) minmax(400px,1fr)}.intro{padding:40px 32px}.intro h1{font-size:57px}.step-pill{font-size:0}.step-dot{font-size:11px}.step-line{min-width:12px}.dashboard-grid{grid-template-columns:1fr}.kpi-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:770px){.page-header{height:72px;padding:0 20px}.brand-name{font-size:20px}.logo-mark{width:41px;height:41px;font-size:23px}.brand-sub{font-size:8px}.header-right{gap:13px}.customer-layout{display:flex;flex-direction:column;padding:0;gap:0}.intro{min-height:380px;border-radius:0;padding:38px 24px 25px}.intro h1{font-size:48px;margin:18px 0}.intro-description{font-size:14px}.intro-art{display:none}.intro-quote{font-size:16px;margin-top:22px}.intro-foot{margin-top:16px}.form-panel{padding:24px 18px 30px}.form-card{box-shadow:none;padding:24px 20px;max-width:none}.steps{margin-bottom:16px}.site-footer{padding:20px;font-size:11px}.owner-app{grid-template-columns:1fr}.sidebar{min-height:unset;padding:14px 18px;gap:14px}.sidebar .brand-sub,.sidebar .side-label,.sidebar-bottom{display:none}.sidebar .brand-name{font-size:19px}.sidebar .logo-mark{width:33px;height:33px;font-size:20px}.side-nav{flex-direction:row;overflow:auto;gap:2px}.nav-btn{white-space:nowrap;padding:9px 11px;font-size:11px}.nav-symbol{display:none}.workspace{padding:25px 17px}.workspace-head h1{font-size:32px}.kpi-grid{gap:9px}.kpi{padding:16px}.kpi-number{font-size:28px}.panel{padding:17px;overflow:auto}.details-pane{padding:22px}}
@media(max-width:420px){.field-row{grid-template-columns:1fr;gap:0}.rating-btn{width:calc((100vw - 110px)/5);max-width:48px}.intro h1{font-size:43px}.truncate{max-width:130px}.workspace-head{flex-direction:column}.login-card{padding:30px 23px}.header-right a{font-size:12px}}

.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}

.captcha-slot{max-width:100%;min-height:70px;margin:16px 0;overflow:hidden}

/* Business-managed image branding: preserve proportions and never crop. */
.logo-mark-uploaded{overflow:hidden;border:0;border-radius:8px;flex-shrink:0;}
.logo-mark-uploaded img{width:100%;height:100%;object-fit:contain;display:block;}
.intro-art.has-upload{display:flex;align-items:center;justify-content:center;margin:28px -5px 26px;height:210px;}
.intro-art .feature-logo{width:100%;height:100%;object-fit:contain;display:block;}
.branding-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px;}
.branding-item{min-width:0;}
.branding-preview{height:200px;border:1px dashed #bac8bb;border-radius:9px;background:#f3f5f0;display:flex;align-items:center;justify-content:center;padding:12px;overflow:hidden;color:#7d887c;font-size:13px;text-align:center;}
.branding-preview.header{height:116px;}
.branding-preview img{width:100%;height:100%;object-fit:contain;}
.branding-actions{display:flex;gap:9px;align-items:center;flex-wrap:wrap;margin-top:12px;}
.branding-upload{position:relative;cursor:pointer;overflow:hidden;display:inline-flex;align-items:center;}
.branding-upload input{position:absolute;inset:0;width:100%;height:100%;opacity:0;cursor:pointer;}
.branding-upload:focus-within{outline:2px solid #a45b37;outline-offset:3px;}
@media(max-width:770px){.intro-art.has-upload{display:flex;height:155px;margin:15px 0;}.branding-grid{grid-template-columns:1fr;}}

.branding-actions-main{margin:-4px 0 24px;}